Seller / Company Information

Online shop

FunBusters operates an online shop at www.funbustersbg.com offering physical products. Prices are displayed in EUR. Payment is via Stripe Checkout.

Product availability and descriptions are shown on the site. Orders are confirmed by email after successful payment.

Right of withdrawal (14 days)

EU consumers have a 14-day right of withdrawal from distance contracts without giving a reason, starting from receipt of the goods.

To withdraw, send a clear statement to contact@funbustersbg.com before the 14-day period expires. You must return the goods within 14 days of notifying us.

• Refund within 14 days of receiving returned goods or proof of return.
• Return shipping costs are borne by the consumer unless otherwise agreed.
• Exceptions apply to sealed hygiene-sensitive goods once unsealed, personalised goods, and perishable items — see Terms of Service.

Complaints procedure

Send complaints about products, delivery or the shop to contact@funbustersbg.com with your order details.

We acknowledge complaints within 5 business days and aim to resolve them within 14 business days.

Shipping and delivery

Shipping costs and estimated delivery times by region (prices in EUR, as configured at checkout):

Online Dispute Resolution (ODR)

The European Commission provides an Online Dispute Resolution platform for consumers. We are obliged to inform EU consumers of this platform. We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration board, but we endeavour to resolve complaints directly.